Sidney Federal Credit Union

Privacy Policy

Privacy Policy

SIDNEY FEDERAL CREDIT UNION PRIVACY POLICY

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INTRODUCTION

You have a right to privacy. Sidney Federal Credit Union respects that, and will protect your privacy. Here’s how we’ll do that, and the practices we follow to protect confidential information:

We partner with companies whose products help us provide services to our members. At times, we provide them to help them give members information on their products and services. We give them only the information they need to help them communicate with our members. What they send members originates with them.

We comply with all state and federal laws relating to the treatment of customer information. We limit employee access to information, and teach them about member confidentiality. Then we strictly enforce the standards to prevent any abuse.

GENERAL PRIVACY POLICY

  • We will not share your individual customer information with third parties for any promotional purpose.
  • Our credit union will collect only the personal information necessary to conduct our business. That means just what is necessary to provide competitive financial products and services - no more.
  • Our credit union will maintain strong security controls to protect member information. When appropriate, we will use security coding techniques to protect against unauthorized access to personal records, ensure accuracy and integrity of communications and transaction, and protect member confidentiality.
  • You will always have access to your information. You will have the opportunity to review your information and make necessary changes to ensure that our records are complete and accurate.
  • Our credit union will only share information when absolutely necessary. We will only share information to administer the products and services we provide, when required to do so by the government, or when we partner with other businesses to offer a broader array of products and services.
  • Our credit union will partner only with businesses that follow strict confidentiality requirements. The businesses we select will offer products designed to enhance our members’ economic well-being. Under no circumstances will we authorize these firms to charge your account without your express consent.
  • We will not sell member information to telemarketing firms.
  • We do not disclose any nonpublic personal information about our members and former members to anyone, except as permitted or required by law.

INTERNET PRIVACY POLICY

Sidney Federal Credit Union is committed to protecting the privacy of its members and other users of its website. Here is our Internet Privacy Policy:

  1. General website pages: SFCU collects and stores information on the domain you use to access our website, the Internet address of the site from which you linked directly to its site, and the date and time of your visit to our website. This lets us measure the number of visitors to the various pages of our website so we can improve the information, develop marketing and service programs and better serve our members.
  2. Member-only website pages: Personal identifying information is collected when a member representative registers to access SFCU’s member-only sections. This information helps SFCU regulate entry to the member-only portions of its website and to measure member usage. No personal identifying information gathered during member registrations is sold to third parties.
  3. Third parties: On occasion, SFCU may seek personal information for use in surveys or other purposes. SFCU will make full disclosure online in those instances where information is being collected for transference to or usage by other parties.
  4. E-mail: Personal information contained in e-mail sent by members and non-members may be used by the credit union’s staff and volunteers to answer questions, to follow up on suggestions or complaints, or to improve customer service. However, e-mail may not be secure against interception by unauthorized individuals. Therefore, avoid sending confidential information via e-mail. Send it by postal service.

If you have any questions about Sidney Federal Credit Union’s website privacy policy, send an e-mail to networking@sidneyfcu.org.